Quality management system implementation in Lithuanian organizations motives and impact for benefits
This article presents the result of implementation motives and received benefits in organization of quality management systems certified in Lithuania. The object of study – relations of quality management systems motives and benefits. The aim of study – after identifying quality management systems implementation motives and benefits in organization, to base significant and positive relation between quality management system implementation motives and received benefits. To achieve the aim of the study, these tasks were set: (1) to assess the basic quality management system implementation motives and benefits of companies certified in Lithuania; (2) to compare the basic quality management system implementation motives and benefits of companies certified in Lithuania according to ownership form of an organization, size of an organization and duration of quality management system development. The results show, that there ir a significant and positive relation between quality management system implementation motives and received benefits.
JEL codes: L00, L15.
Article in: English
Published on-line: 2014-03-25
Keyword(s): quality management system, ISO standards
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Management Theory and Studies for Rural Business and Infrastructure Development eISSN 2345-0355
This journal is published under the terms of the Creative Commons Attribution-Noncommercial 3.0 Unported License. Responsible editor: Dr Audrius Gargasas.