Management Theory and Studies for Rural Business and Infrastructure Development, Volume 22

Empirical research of job satisfaction on case of university employee groups

Irena Bakanauskienė, Rita Bendaravičienė, Ričardas Krikštolaitis


The article provides results of empirical research on Lithuania’s university employees'
job satisfaction. The factors, explaining job satisfaction and job dissatisfaction of employees
were determined and differences of work related attitudes were identified among university employee
groups. The results indicate that employees are mostly motivated by their work itself, relationship
with colleagues and supervisors. The dimensions with the highest dissatisfaction ratings
include wok overload, teamwork and conflict management. Employees lack personal development
and career possibilities as well as recognition for achievement. Analysis of job satisfaction
levels for three groups of employees in the light of two-factor theory was carried out and
showed substantial differences in case of motivator factors. Evaluation of hygiene factors turned
out to be rather homogenous. Both motivator and hygiene factors were found to be predictors of
job satisfaction, though F. Herzberg’s theory only partly proved out. Recommendations for improvement
of organizational and human resource management processes fostering employee job
satisfaction are provided.

Keyword(s): job satisfaction, employee motivation, motivational factors

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Management Theory and Studies for Rural Business and Infrastructure Development eISSN 2345-0355

This journal is published under the terms of the Creative Commons Attribution-Noncommercial 3.0 Unported License. Responsible editor: Dr Audrius Gargasas.